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24/7 Technical Support for both Business and Consumer*

PrimeSouth Bank is thrilled to provide technical support lines for the applications listed below. Convenient and available day or night! Get the answers you need right when you need them.

 

  • Consumer: Personal Online Banking, BillPay, Mobile Banking and Zelle

                  1-866-802-3490

 

  • Business: Business Online Banking, BillPay, and Mobile Banking

                  1-855-320-0257

  • Consumer and Business: Debit Card Customer Support

                  1-800-916-1640

 

*Not available on major Federal Holidays

 

Numbers to Dispute Unauthorized or Report Lost/Stolen Cards

 

  • Toll free Mastercard customer service number to report lost or stolen debit cards: (800) 500-1044

 

  • Toll free VISA customer service number to dispute fraud charges or report lost or stolen credit cards: (800) 423-7503

 

PrimeSouth Insurance

  • Please see our PrimeSouth Insurance page for an online quote or call our dedicated number at 866-936-9708 for more information.

 

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Send a Secure Message. Do not include sensitive information, such as complete account numbers or card numbers.

 

Find Us

 

Mission:

Make a positive impact on the communities we serve through offering creative solutions.

Vision:

To be a dynamic organization passionately committed to making tomorrow better than today for our employees, customers, and communities we serve.

Core Values:

  • SERVICE — We honor and give back to our communities and believe it is important for us to be philanthropic, giving of our time, resources and expertise where it is most needed.
  • FLEXIBILITY — We offer dynamic financial products to meet our customers' unique needs.
  • RESPONSIVENESS — We are committed to a timely personal response to our customers.
  • COMMITMENT — Our employees, our customers and our communities are our priority.
  • COMPASSION — We are always there to help our customers and colleagues as they face the inevitable challenges in their lives.